Before you leave for 61 Otis, you will receive

Via FedEx delivery: a building-access fob.

• This fob is your primary way to open the building’s front door.
• Bring it with you when you travel — it is your main way into the building.
• You’ll find a spare fob in your Welcome Package on the kitchen island in the apartment.

Via email: a six-digit code for the apartment’s Schlage digital front door lock

• Your apartment door code is unique to your stay.
• It is active during your reservation dates and stops working after you check out.
• Please don’t share it.

AC Key

by Aiphone · the building-access app

After you’re settled in, set up your AC Key as a second way to open the building’s front door.

The manager will email you an AC Key invitation.

• Open the enrollment email on your smartphone.
• Download AC Key from the App Store or Google Play.
• Tap the link to import your invitation credentials into AC Key and agree to the privacy policy.

NOTE: If the AC Key app won’t install or run on your phone, your mailed fob and the backup fob continue to work for your entire stay.

Requesting a Visitor Pass

• Email or text the manager at info@61otis.com or 617-515-8479.
• Include the guest’s name, their cell phone number or email, and the access window they need, for example: “Saturday, 1–3 pm.”
• The manager will send the Visitor Pass by text and email for that time window.
• When the guest arrives, they tap the link on their smartphone and then tap Unlock Door. The lock clicks open, and they let themselves in.
• Access expires automatically when the time window ends.

A few hours’ lead time is best for Visitor Passes; same-day requests often work, but earlier is better.

Indoor Aiphone intercom station

There’s a wall-mounted Aiphone panel near the apartment entry. When a guest presses your apartment’s button at the front door, the indoor panel rings.

To answer:

• Press the talk button on the panel.
• Speak with the guest. This system is voice only; there is no video.
• To let them in, press the door-unlock button. The front door unlocks briefly.
• To decline, let the call time out or tell the caller you cannot buzz them in.

Please don’t

If something’s wrong

For day-to-day info and for other troubleshooting topics, see Apartment Skinny.

Network details

Network name: Corporate Apartment

Password: GnikibcoR101!

Scan the QR code below to join “Corporate Apartment” without typing the password.

The Wi-Fi name, password, and QR code are also on the Welcome Package card on the kitchen island.

If Wi-Fi is slow or not working

• Turn Wi-Fi off and back on on your device. This fixes most issues.
• If speeds are still slow, forget the network in your device’s Wi-Fi settings and reconnect using the password above.
• If that doesn't help, try restarting your device entirely (phone reboot, laptop reboot).
• If the network is down for everyone in the apartment, contact us — we can restart the eero system remotely.
• If none of these steps help, contact us — we can restart the eero system remotely.

Please don’t

If something’s still wrong

For day-to-day info and for other troubleshooting topics, see Apartment Skinny.

Long maple table in primary office

A long maple work table is intended for long work sessions and can be easily converted to dining for up to six. An Aeron ergonomic task chair, desktop power strip, under‑desk storage, and nearby recycling and trash bins make this a comfortable all‑day workstation with generous natural light from the large window. A set of dining chairs is stored on the wall and can be taken down as needed for dinners or small team meetings. This is the best spot for longer video calls and multi-hour work blocks.

Dedicated desk in large bedroom

A streamlined white desk by the bedroom window offers a quiet, private place for focused individual work. A glass writing surface, task lighting, and a desk chair support comfortable laptop use with convenient access to power. Use this desk when you want separation from the main living area.

If something's wrong

Quick Start

1. Pick up the Apple TV 4K remote from the TV table.
2. Press any button to wake the system; the TV, Sonos Beam, and Apple TV turn on together.
3. Use the touch surface on the remote to navigate. Click the center to select.
4. Use the +/– buttons on the side of the remote to adjust volume; this controls the Sonos Beam, not the TV’s internal speakers.

The Setup

• Sony 65” BRAVIA XR OLED TV — the screen, mounted on the wall.
• Sonos Beam soundbar — sits below the TV and projects all audio.
• Apple TV 4K — runs all the streaming apps. See the Streaming (Apple TV) pages for app details.
• Sanus full-motion mount — lets the TV swivel and extend from the wall.

Adjusting the TV Position

The Sanus mount is articulating — you can pull the TV away from the wall and swivel it. Please follow the printed card in the Welcome Package before adjusting. Forcing the arms in the wrong order can damage the mount or the wall.

If you’d rather not move the TV at all, leave it in its default position; the living room seating is arranged for that view.

Please don’t

If something’s wrong

Quick Start

1. Press any button on the Siri Remote to wake the system.
2. Use the touch surface (top half of the remote) to navigate. Tap the center to select.
3. Press the TV button (house icon) to return to the Apple TV Home screen at any time.
4. Press Menu/Back (curved arrow) to go up one level.

Included streaming services

Three premium streaming services are included with your stay, pre‑signed‑in and ready to use.

• Apple TV+ — Apple’s award-winning original films and series.
• Netflix Premium — the full Netflix catalog, ad-free, in 4K.
• Max — HBO originals, films, and the Warner Bros. catalog, ad-free.

You’ll see tiles for these apps on the Apple TV Home screen.

Bring your own subscriptions (optional)

If you prefer your own subscriptions, these apps are installed and ready for sign‑in:

A set of free, ad‑supported apps — YouTube, Tubi, Pluto TV, and The Roku Channel — is also installed and requires no sign‑in.

Before you check out

Important:

• Sign out of your Apple ID: Settings → Users and Accounts → your name → Sign Out.
• Sign out of any streaming apps you signed into directly (Netflix, Hulu, or any other services you signed into).

This protects your accounts from being used by future guests.

Useful tips

• To search across apps: use Siri — hold the microphone button and say the show, movie, or actor you want.
• To put it to sleep: hold the TV button and choose Sleep.
• To AirPlay from your phone: swipe down from the top-right of your iPhone, tap the AirPlay icon, choose the Apple TV labeled for the living room.

If something’s wrong

Setting the Temperature

• Tap the touchscreen once to wake it.
• The current room temperature is displayed in large numbers; the target temperature is shown smaller below or beside it.
• Use the up arrow to raise the target, down arrow to lower it.
• Within a few minutes, the system will start heating or cooling toward the new target. You’ll hear a soft hum from the unit.

Mode

The thermostat is set to Auto mode, which means it heats when the room is below your target and cools when above. You don’t need to manually switch between heating and cooling seasons. You don’t need to change mode for normal use.

Recommended Comfort Settings

• Daytime: 68–72°F is comfortable for most people.
• Sleeping: 65–68°F tends to promote better sleep.
• Leaving for the day: setting back by about 4–5°F (warmer in summer, cooler in winter) saves energy without long recovery times when you return.

Please don’t

If something’s wrong

For day-to-day info and for other troubleshooting topics, see Apartment Skinny.

What to Expect

• Slight delay before hot water arrives. Tankless heaters take a few seconds longer than tank heaters to deliver hot water to the tap. This is normal — the unit is heating water as it flows. Most taps are hot within a few seconds.
• Quiet operation. You may hear a soft click or a low whoosh when the unit fires up. This is normal.
• Continuous hot water. Long showers, deep tubs, simultaneous fixtures — the temperature holds. Water temperature may modulate slightly if multiple fixtures start and stop, but it should stay within a comfortable range.

Where the Unit Is

The Rinnai tankless water heater is in the utility closet by the refrigerator, on the wall above the combined recycling and trash bins. You don’t need to adjust any settings; we handle all maintenance and filter changes.

Please don’t

If something’s wrong

For day-to-day info and for other troubleshooting topics, see Apartment Skinny.

Three Lutron control types

• Diva slide dimmers
• Caséta wireless wall switches
• Caséta Pico bedside remotes

Diva slide dimmers – most rooms

Primary switches in kitchen, living room, hallways, bedrooms and baths.

• Paddle (on/off): Press top to turn on, bottom to turn off.
• Slider (brightness): Small vertical slider on right side. Slide up to brighten, down to dim; the position shows the current level and is remembered the next time.

The slider stays where you leave it, so the light returns to that brightness next time.

Caséta wireless wall switches – bedrooms, office/dining

Flat paddle switches with two small buttons above and below.

• On/off paddle: Press top on, bottom off.
• Up button: Brighten; tap for small change or press-and-hold to raise smoothly.
• Down button: Dim; tap for small change or press-and-hold to lower smoothly.

Caséta switches remember the last brightness and return to it when turned back on.
In the office/dining room, one Caséta switch controls the track lighting.

Caséta Pico remotes – bedside lamps

On the bedside tables in each bedroom, small Pico remotes on white pedestals control the bedside lamps.

• Top button: On.
• Bottom button: Off.
• Middle buttons: dim up or down; tap for small changes or press and hold for smooth adjustment.

Digital Fireplace

The vintage Vermont Castings cast-iron stove projects a digital fire. Press FIREPLACE ON to light the flames — pure light & crackling sound. It feels like settling in by a real fire on a cold day without kindling, logs, or ash. When the mood strikes, you can have your fire instantly, and when you are done, simply press FIREPLACE OFF.

Please don’t

If something’s wrong

Quick start

• Use the wall control or bedside remote to raise, lower, or stop the shades; presets are programmed for typical day and night use.
• Each window has its own remote in a wall bracket next to that window: “L” for the left window, “R” for the right. Remotes are not interchangeable.
• Pick up the remote for the window you want (L or R).
• Use the sheer button to raise or lower the voile inner layer.
• Use the Roman / blackout button to raise or lower the outer blackout shade.
• The shade runs on its own to the top or bottom and stops automatically; one press is enough.

Possible combinations

• Both up: maximum light and view.
• Sheer down, blackout up: daylight plus privacy.
• Sheer up, blackout down: near-total darkness even midday.
• Both down: deepest darkness and extra insulation.

Please don’t

If something’s wrong

The kitchen is designed to feel as functional as it is welcoming, with quality cookware, small appliances, and dining pieces chosen for comfortable daily living as well as easy entertaining.

Coffee & tea

A Keurig coffee maker and electric kettle are set out on the counter for easy morning coffee, tea, or a simple pour-over. A small assortment of coffee pods and teas is stocked for your arrival so the kitchen feels ready from the moment you settle in.

If you have a favorite brewing method that’s missing, let us know so we can plan for future stays.

Pantry staples

The kitchen includes a thoughtful collection of starter pantry staples for everyday cooking, such as olive oil, a neutral cooking oil, salt, pepper, sugar, vinegar, and a small selection of common spices including paprika, oregano, and red pepper flakes. These items are stocked for your arrival as a convenience, and guests staying longer often replenish them to suit their own routines and preferences.

Cookware & prep

The kitchen is equipped for real cooking, with a full set of stainless steel pots and pans, baking sheets, mixing bowls, cutting boards, measuring cups and spoons, and a full knife block, along with versatile small appliances including a blender, hand mixer, and toaster. The overall setup is intended to support everything from simple weekday meals to more involved cooking at home.

Please avoid metal utensils on nonstick cookware to prolong the life of the pans.

Daily tableware

The main kitchen cabinets hold the everyday collection of plates, bowls, side plates, mugs, glassware, and flatware for regular use. These pieces are placed within easy reach and chosen to keep daily meals feeling simple, comfortable, and well considered.

Entertaining Set for Six

The island cabinet facing the hallway as you enter the kitchen is stocked with a coordinated dining service for six, including plates, bowls, side plates, glassware, and placemats. Everyday flatware is kept in the main kitchen area, so the entertaining set stays streamlined and easy to use for hosting.

Food storage & serving

A lidded glass food-storage set is provided for leftovers and meal prep, along with a small selection of serving pieces and trays. These details help the kitchen stay organized while giving guests flexibility for both everyday living and shared meals at home.

Label any food you plan to keep beyond your stay so housekeeping can distinguish it from items to discard.

Cleaning supplies

At the sink, you’ll find hand soap, dish soap, dishwasher pods, paper towels, trash bags, and a sponge. These are treated as household essentials and are restocked at each turnover and as part of regular housekeeping support.

Use gentle cleaners on stone surfaces; avoid abrasive powders or pads that could scratch counters or sinks.

If something’s wrong

The apartment includes two full bathrooms adjacent to the bedrooms and a separate half bath near the living room and office.

The larger full bathroom features a high glass block clerestory that brings in natural light while maintaining privacy, along with a painted sky ceiling that keeps the space bright and airy throughout the day.

Bath linens and essential amenities are arranged to feel simple and generous, while extra towels and the hair dryer are kept in the linen and towel closet beside the larger bathroom for easy access.

Towels

Both full bathrooms are stocked with plush white cotton towels, including bath towels, hand towels, and wash cloths, along with tub mats where needed.

Extra towels are kept in the linen and towel closet next to the larger bathroom so fresh sets are always close at hand.

Housekeeping replaces towels on the regular schedule; if you need extra between visits, let us know.

Linens & extra bedding

Additional bed and bath linens are stored in the linen closet for easy access during longer stays. Spare sheets, blankets, and other extra bedding are kept together so guests can refresh their space comfortably as needed.

Bath amenities

Each full bathroom is stocked for your arrival with everyday essentials such as hand soap, toilet paper, and tissues, along with shower amenities including shampoo, conditioner, and body wash. The half bath near the living room and office is stocked with hand soap, toilet paper, and guest hand towels. A hair dryer is also provided and is stored in the linen and towel closet beside the larger bathroom.

Please leave refillable dispensers in place; we replenish them between guests.

Hot Water & Shower

Hot water is delivered on demand by the Rinnai system. There may be a brief pause before hot water reaches the bath fixtures, which is normal, particularly after the system has been idle. Use the dimmer to soften lighting for evenings or early mornings. (See also On-Demand Hot Water.)

Bath Lighting

Bathroom lighting is controlled by Lutron Caséta Diva dimmers, allowing the light level to be adjusted throughout the day. For more detail, see the Lighting section of the guide.

If something’s wrong

Housekeeping is provided so your apartment stays as fresh and orderly as a well-run boutique hotel, while still respecting that it is your private home.

Weekly Schedule

Housekeeping visits follow a regular weekly schedule on a designated weekday within a daytime window, which is confirmed as part of your Welcome Message.

What’s included

Each visit focuses on a high-comfort reset rather than deep cleaning. Typical services include:

• Refreshing bed linens and changing towels
• Light kitchen and bathroom cleaning and restocking standard supplies
• Tidying surfaces, vacuuming, and dusting as needed
• Removing household trash and recycling from standard bins

If there are areas you prefer not to have serviced, or specific spots you would like prioritized, simply leave a brief note in a visible place.

Before housekeeping arrives

Before a scheduled visit, please:

• Clear personal items from floors, counters, and major surfaces
• Secure valuables and sensitive documents
• Move laptops, monitors, or work setups you would prefer not to be touched

This helps the housekeeper work efficiently while keeping your belongings private and protected.

Please secure any sensitive documents or electronics before service for your peace of mind.

How housekeeping gets in

When housekeeping is scheduled, you can either:

• Buzz in: the housekeeper rings the apartment intercom, and you remotely open the front door and let them in when they knock.
• Fob & code: the manager issues the housekeeper a restricted access fob and smart-lock code, time-windowed to their visit.

If you choose the fob and smart-lock option, the housekeeper is issued a dedicated access fob and is assigned a six-digit smart key code. Both are programmed for a specific weekly time so they only work during the agreed housekeeping time — for example, Wednesdays from 11:00 am to 2:00 pm.

Outside that time window, they do not unlock the front and apartment entry doors. Each use of the fob and code is logged, and both can be turned off immediately in software if needed, providing hotel-style convenience with tightly controlled access.

Housekeeping does not enter outside the scheduled window unless there is an emergency or you have requested it.

Opting out or changing access

Housekeeping is optional. If you prefer not to have anyone enter your apartment, you can opt out of housekeeping entirely, or pause it for any period, by texting the manager. When you opt out, the housekeeper’s fob and access code will be disabled for your unit.

If you prefer, you can also request that the housekeeper only enter after same-day confirmation from you. You would let the manager know, and they would be issued a same-day Visitor Pass for the front door and a one-day, limited-time smart key code for the apartment door, adding another layer of control over when anyone has access to your space.

Skipping or rescheduling

To skip a visit or request a schedule change, text the manager with as much advance notice as possible so the route can be adjusted. In some cases, small timing tweaks can be coordinated directly with the housekeeper, depending on the day’s schedule.

If you skip more than one visit in a row, let us know so we can keep linens and supplies aligned with your usage.

Your housekeeper

A dedicated housekeeper serves 61 OTIS to ensure consistency and familiarity. You will be given their first name and agree on how access is handled in your Welcome Message arrival details. All access is controlled and logged to protect your privacy and the security of the building.

If you ever have a concern about service, please contact the manager directly rather than discussing it only with housekeeping staff.

For day-to-day info and for other troubleshooting topics, see Apartment Skinny.

Day-to-Day Use

The fridge is a over-and-under design: the refrigerator section is on top with one door (handle on the right), and the freezer is the drawer below.

Give the doors and freezer drawer a firm, gentle push to be sure they are fully closed; the unit seals tightly.

Inside the fridge section you’ll find:

• Adjustable glass shelves — most lift out and re-seat at different heights.
• Two crisper drawers at the bottom — the front one has a humidity slider on the rail.
• A flip-up dairy compartment — at the top of the door. Lift the cover to access; flip the base up to fit taller items on the shelf below.
• Adjustable door bins — can be repositioned at different heights for tall bottles or short jars.

Internal water dispenser

Filtered water is dispensed from a small rectangular panel just inside the fridge door. Open the door, place and press a glass against the panel and filtered water flows out. The filter cartridge is changed by us. If water flow slows significantly, let us know rather than trying to replace the filter.

Icemaker & freezer

The icemaker is at the back of the freezer drawer. It produces ice automatically and stores it in the bin at the front of the drawer. If you use a lot of ice, give it a few hours to refill. The icemaker does not need to be turned on or off.

Avoid packing items tightly against the icemaker mechanism to keep it working smoothly.

The freezer drawer pulls straight out. Don’t force it if it resists — something inside is likely blocking the rails or the ice bin.

Door Alarm

If the fridge door or freezer drawer is left open for more than about a minute, the unit will sound a soft chime. Closing it silences the chime. If the alarm continues after closing, check that nothing is blocking the seal — usually a tall bottle in a door bin or food pushed too far back on a shelf.

Temperature controls

Temperature is controlled by a touch panel on the inside front wall of the fridge, near the top. The factory settings (38°F fridge, 0°F freezer) are correct for normal use — please don’t change them. If a temperature seems off, contact us rather than adjusting the controls.

If you think the temperature is off, note what you’re seeing (freezing in the fridge, soft items in the freezer) when you contact us.

Please don’t

If something’s wrong

Lighting a burner

• Push in and turn the control knob counterclockwise to Light.
• You'll hear rapid clicking — that's the spark igniter.
• Within a couple of seconds, the burner ignites with a soft whoomph.
• Continue turning the knob to your desired flame level (High through Low).
• If a burner doesn’t light within a few seconds, turn the knob back to Off and wait a moment before trying again.

Using the downdraft vent

This cooktop does not have an overhead hood. Ventilation comes from the strip between the burners — the downdraft vent. To start and control the downdraft: turn the downdraft knob from off to low or hi.

Use the downdraft any time you’re cooking with significant heat, oil, or steam. It pulls cooking odors and smoke down and vents outside instead of letting them rise into the apartment.

Turn the vent on whenever you cook with higher heat, oil, or anything that smokes.

Burner tips

• Front-left burner is the highest output — use for boiling, searing, stir-fry.
• Back burners are lower output — better for simmering and sauces.
• Match pan size to burner size. A small pan on a large burner wastes gas; a large pan on a small burner won’t heat evenly.
• Cookware: Flat-bottomed pans only. Round-bottom woks need a wok ring.
• Always keep pot handles turned inward so they can’t be bumped in the narrow galley space.

If a burner won’t light

• Make sure the gas valve under the cooktop is open. (We keep it open by default.)
• Make sure no other burner is mid-ignition — only one burner can spark-ignite at a time.
• Wipe the igniter (the small ceramic pin next to each burner) with a dry cloth — food residue can block the spark.
• If still no ignition after 15 seconds of clicking, turn the knob off, wait a minute, and try again.
• If a burner still won’t light after you’ve tried these steps, turn everything off and contact us rather than continuing to click the igniter.

Please don’t

If something’s wrong

Two ovens, one control panel

The control panel sits between the two ovens. Buttons and the keypad apply to whichever oven is active. The display shows which oven you’re currently controlling.

• Microwave (top): smaller oven, swing-open door, fast cooking and reheating.
• Convection oven (bottom): larger oven, drop-down door, traditional baking and roasting with optional convection fan for faster, more even cooking.

Convection Oven (Bottom)

To bake or roast:

For most baking and roasting, use Convection Bake with a single rack.

• Open the bottom oven door and place food on a rack.
• Press Bake for traditional baking, or Convect Bake / Convect Roast for fan-assisted cooking.
• Use the keypad to enter temperature, then press Start.
• The oven will preheat (about 10 minutes for 350°F). A chime sounds when ready.
• Place food in, set a timer if needed, and let it cook.

Note on convection: the convection fan circulates hot air for faster, more even cooking. Reduce recipe temperatures by about 25°F when using convection (a 350°F recipe becomes 325°F convection). The oven can do this automatically — press “Convect Convert” after entering the temperature.

Microwave (Top)

To reheat or cook:

Use only microwave‑safe containers; avoid metal or foil.

• Open the top door and place food inside on the turntable.
• Close the door — the microwave won't run with the door open.
• Use the keypad to enter the cooking time (e.g., 1-3-0 for 1 minute 30 seconds).
• Press Start.

Power level defaults to 100%. To use a lower power (for defrosting, melting butter, etc.), press the “Power Level” button before pressing Start, then enter a number 1—10.

Common tasks

• Reheating leftovers: microwave, 1—3 minutes depending on portion. Cover with a microwave-safe cover or paper towel.
• Baking a frozen meal: convection oven at the temperature on the box, usually 375—425°F.
• Roasting a chicken or vegetables: Convect Roast at 400°F. Convection works particularly well for this.
• Melting butter or chocolate: microwave at power level 3 or 4 in 30-second bursts.

If you’re unsure which mode to use, Convection Bake at a moderate temperature is usually a safe default.

Please don’t

If something’s wrong

Quick start

1. Open the door and pull out the bottom rack. Load larger items (plates, pots) on the bottom rack and smaller items (glasses, mugs) on the top.
2. Drop a detergent pod in the small dispenser inside the door (small flap that snaps shut). A starter supply is in the cabinet under the sink; please restock as needed.
3. Press the “Auto” cycle button. For lightly soiled loads, Speed runs faster.
4. Press Start and close the door. The cycle begins about 5 seconds after the door closes.

Cycles

• Auto — the default. Adjusts time and water based on how dirty the load is. Use this for most loads.
• Normal — fixed-cycle alternative to Auto, slightly less efficient but more predictable.
• Heavy — for pots, pans, and heavily soiled items. Longer cycle, hotter water.
• Speed (Speed60) — for lightly soiled loads when you need it done in about an hour.
• Rinse — a quick rinse-only cycle. No detergent. Useful if you’re not running a full load yet.

Detergent

Use one detergent pod per load, dropped into the small dispenser inside the door. Don’t use liquid dish soap or hand soap — they create excessive foam that can damage the machine. A starter pack of Cascade pods is under the sink. Please restock as needed.

Use only dishwasher detergent pods or gel; avoid regular dish soap.

Loading tips

• Bottom rack: plates, large bowls, pots and pans, cutting boards.
• Top rack: glasses, mugs, small bowls, plastic items (plastic on top so it doesn't melt against the heating element).
• Cutlery basket: knives blade-down, forks and spoons mixed (so they don't nest together).
• Don't block the spray arms — they need to spin freely. Tall items in the back of the bottom rack can hit the upper spray arm.

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If something’s wrong

How this unit works

The LG WashTower combines a washer and a dryer into one tall, stacked unit:

• Washer — the lower drum with a round glass door that opens by pulling its right edge.This is where dirty clothes go in.
• Dryer — the upper drum that also opens by pulling on glass door’s right edge. After the wash finishes, transfer clothes up to here.
• Control panel — the touch panel in the middle, between the two drums. It controls both the washer and dryer. The display shows which one you’re currently operating.

Unlike an all-in-one combo unit, this is genuinely two separate appliances. You start a wash, wait for it to finish, transfer the clothes upward, then start a dry.

The upper unit is a ventless heatpump dryer, so it recirculates warm air inside the drum instead of exhausting it outside, condensing moisture and draining it through the apartment’s plumbing. Drying cycles are somewhat longer than with a vented dryer, but fabrics experience less heat damage. The lint filter is located inside the unit and should be cleaned after each load (removing accumulated lint from the screen); you use it like any other dryer—load clothes, choose a cycle, and press Start.

Using the Washer and Dryer

Washer

• On the control panel, press and hold the washer power button. Open the lower door and load clothes. Don’t overstuff — clothes need room to tumble.
• Pull out the detergent dispenser drawer at the top of the washer. Put a HE (high-efficiency) pod into the main compartment and push the drawer closed. Or toss a pod directly into the tub. A starter supply of HE pods is in the cabinet under the sink; please restock as needed.
• Close the washer door. You will hear a click when it is fully closed.
• Press Normal (or Delicates for lighter fabrics).
• Press and hold the Start/Pause button on the far right for three seconds
• The washer locks and begins. A typical Normal cycle is about 50—60 minutes.
• When the washer finishes (chime sounds), open the lower door and move the wet clothes up to the dryer drum.

Dryer

• On the control panel, press and hold the dryer power button.
• Press Normal (or Delicates for lighter fabrics).
• Press and hold the Start/Pause button on the far right for three seconds.
• The dryer begins. A typical Normal dry is about 60—75 minutes (heat-pump drying takes longer than vented drying).

Wash cycles

• Normal — for everyday loads. About 60 minutes.
• Heavy Duty — for towels, sheets, jeans, anything heavily soiled. Longer cycle, hotter water if selected.
• Delicates — gentle, cooler. For lingerie, blouses, anything labeled hand-wash.
• Bedding — for sheets and comforters. Larger water fill, longer agitation.
• Quick Wash — 30 minutes for small, lightly soiled loads.
• For most everyday loads, the Normal cycle is recommended.

Dry cycles

• Normal — medium heat, sensor-based. The dryer stops when clothes are dry, not on a fixed timer. About 60—75 minutes for a typical load.
• Delicates — lower heat. Use for anything that might shrink.
• Heavy — for towels, jeans, bedding. Can run 90+ minutes for a full load.
• Air Dry — no heat. For items that need to be tumbled but not heated.
• Use lower heat settings for delicate items to reduce wear.

Detergent & supplies

This unit uses HE (high-efficiency) detergent only. Regular detergent creates too much foam and can stop the cycle mid-run.

• Detergent: a starter supply of HE pods is in the cabinet under the sink.
• Fabric softener: optional. Goes in the second compartment of the washer’s detergent drawer.
• Replenishment: please restock supplies as needed during your stay.
• Use high‑efficiency (HE) detergent only, and follow the measurements on the bottle for load size.

Lint filter

The dryer has a lint filter that needs to be cleaned between loads. It’s a flat mesh screen that pulls up out of a slot inside the dryer door opening (you’ll see it when the door is open). Pull it up, brush off the lint with your hand, and slide it back in. A clogged lint filter slows drying significantly and is a fire risk.

Clean the lint filter before each drying cycle to keep airflow strong and reduce fire risk.

Please don’t

If something’s wrong

For day-to-day info and for other troubleshooting topics, see Apartment Skinny.

Grocery

The closest full-service supermarket is Whole Foods Market at 115 Prospect Street in Central Square — about a 25–30 minute walk, or a quick ride. They carry produce, pantry staples, prepared foods, and have a Prime delivery option.

Check hours online; they can change seasonally.

115 Prospect Street, Cambridge, MA 02139

Parking

61 Otis has no dedicated parking, so you’ll park on the surrounding Cambridge streets. Always follow the posted signs — meter rules, time limits, and resident-permit zones are enforced by the City and vary block to block.

• Street parking near the building is metered or permit-restricted depending on the block; read each street’s signs before leaving your car.
• Resident parking permits aren’t available for short-term stays (they require a car registered in Cambridge), so plan around metered and signed street parking.
• For a reliable covered option, the city-run First Street Garage is about a 5-minute walk, open 24 hours, with public hourly and daily rates (weekends are just $5/day). You pay the garage directly.
• City parking rules change, so check the City of Cambridge Traffic, Parking & Transportation site for the latest.

35 First Street, Cambridge, MA 02141

Pharmacy

CVS Pharmacy at 225 Cambridge Street is the closest, about a 2-minute walk. The store carries everyday basics 7am to 10pm daily. The pharmacy counter keeps shorter hours and closes briefly for lunch from 1:30 to 2:00pm.

225 Cambridge Street, Cambridge, MA 02141

Coffee

Blue Bottle Coffee at 88 Ames Street in Kendall Square is the closest quality option — about a 10-minute walk. Spacious, design-forward café with a full menu of espresso drinks and pastries.

88 Ames Street, Cambridge, MA 02142

Broadsheet Coffee Roasters at 100 Kirkland Street is worth a longer trip toward Harvard Square. A roaster with a rotating bean selection and a strong pastry program — ideal for a weekend sit-down, less so for a daily grab.

100 Kirkland Street, Cambridge, MA 02138

Cambridge Crossing

Cambridge Crossing is a 10-minute walk away — a small cluster of restaurants and cafés in “The Shed” building at 100 N First Street.

New shops and dining options open here periodically; use maps or the PWA for the latest tenants.

For breakfast, lunch, or coffee during the day: Tatte Bakery (open until 6pm) and Café Beatrice (open until 5pm). In the evening: The Lexington (sit-down American with a rooftop terrace), Geppetto (Italian — Sicilian pizza, pasta, reservations recommended), and Lamplighter CX (brewery taproom with a cheese and charcuterie board program).

100 North First Street, Cambridge, MA 02141

Quick & Healthy

Three options outside Cambridge Crossing:

• Life Alive Organic Café — 415 Main Street, Kendall Square. Organic bowls, wraps, and smoothies.
  415 Main Street, Cambridge, MA 02142
• Sweetgreen — 201 Galileo Galilei Way, Kendall Square. Fresh salads and seasonal warm bowls.
  201 Galileo Galilei Way, Cambridge, MA 02142
• Lone Star Taco Bar — 635 Cambridge Street, East Cambridge. Hip, wood-paneled cantina serving modern Mexican street food plus mezcals and many tequilas.
  635 Cambridge Street, Cambridge, MA 02141

Worth a Reservation

Zuzu’s Petals at 204 Hampshire Street in Inman Square (about a 20-minute walk) is a screen-free natural wine and dessert bar — small, intimate, no laptops or phones. Reservations through Resy.

204 Hampshire Street, Cambridge, MA 02139

Puritan & Company at 1166 Cambridge Street in Inman Square (about a 20-minute walk) is Chef Will Gilson’s flagship — modern American with a New England emphasis, a polished but unstuffy room, and a strong wine program. Reservations through OpenTable.

1166 Cambridge Street, Cambridge, MA 02139

Catered Meals

If you’d prefer to host at the apartment rather than go out, Above & Beyond Catering is a local option for a private seated dinner at 61 Otis. As a Boston full-service caterer, they offer seated dinners well-suited to a small gathering of six in the apartment’s dining area.

Their seated dinners typically follow a multi-course format — often with passed hors d’oeuvres, soup, salad, entrée, dessert, coffee, and beverages — and they work with clients to shape the menu around preferred cuisine and dietary needs. As a full-service caterer, they can handle the entire evening from setup through cleanup, including preparing the meal, setting the table, serving, and restoring the space afterward.

42 Plympton Street, Boston, MA 02118 · (617) 426-5999 · aboveabc.com

Transit

The closest T stop is Lechmere Station on the Green Line, about a 5-minute walk. Green Line D and E branches both run from here, with trains every 5–8 minutes at peak and every 10–15 minutes off-peak. Trip times: 12 minutes to North Station, 14 minutes to Government Center, 16 minutes to Park Street.

Lechmere Station, Cambridge, MA 02141

The closest Bluebikes station is at 40 Thorndike Street, less than a minute away, for quick rides around Cambridge and into Boston.

40 Thorndike Street, Cambridge, MA 02141

Getting to Logan Airport

Logan is about 3.5 miles away — short distance, but travel time varies a lot with traffic.

• Uber / Lyft — typically $30–40, 15–25 minutes outside rush hour. Faster door-to-door, especially with luggage.
• By T — about 30 minutes total. Take the Green Line from Lechmere to Government Center, transfer in-station to the Blue Line, then ride to Airport Station. Free Massport shuttle buses run from Airport Station to every terminal.

For real-time transit updates, check MBTA’s website or apps before you leave.

Quiet hours

Quiet hours are from 10pm to 7am.

Trash & recycling

The recycling and trash bin is in the utility closet to the left of the refrigerator.

When a bag is full, take it to the outdoor bins behind the rowhouse:

Please bag trash securely before placing it in the designated bins.

• Walk down Otis Street and turn left on 3rd Street
• Walk up 3rd Street until you’re behind the 55–61 Otis Rowhouses
• Turn left into the back alleyway
• Continue to the bins behind 61 Otis

Pickup is every Thursday by the City of Cambridge, with Friday pickup after Monday holidays. Schedule and recycling rules: cambridgema.gov/Services/trashcollection.

Mail & packages

Mail is delivered inside the building and left in individual mail baskets on the credenza.

USPS packages are delivered inside. All other packages (UPS, FedEx, Amazon) are left outside by the front door.

Stamped outgoing mail can be left in the apartment basket for pickup, or taken to the USPS post office at 303 Cambridge Street — just around the corner.

What’s stocked in the apartment

We’ve provided a complimentary starter set of essentials to make your arrival seamless. If you need more during your stay, please purchase additional supplies at your convenience.

Tenant maintenance & safety

• Tenant Maintenance — Dryer lint filter: clean it between every load. See the LG Washer / Dryer entry for details. That’s it; everything else is on us.

Water Sensors

Two small Aquila water sensors are under the kitchen sink and under the Sub-Zero refrigerator. They run silently and will sound a high-pitched alarm if they detect water. If a water sensor alarm sounds, check for visible leaks and contact us immediately.

If you hear an alarm:

• Find the source. Listen for which sensor is alarming and look for visible water.
• Stop the water if you can. The nearest shutoffs are the small valves on the supply lines under the kitchen sink — turn clockwise to close.
• Contact us immediately — call or text 617-515-8479.

Pets & smoking

No pets, and no visiting pets.

No smoking or vaping anywhere in the apartment or on the building's outdoor spaces.

Building notes

Always verify visitors before buzzing them in. Do not let anyone in unless you have first spoken to them on the intercom and confirmed who they are.

Troubleshooting

For any issue that affects safety or security (locks, alarms, water leaks, gas smells), treat it as a priority and contact us right away.

Front building door won't unlock

• Try the other method — if your fob fails, use AC Key. If AC Key fails, hold the fob in front of the red-dot reader again.
• If both fail, call or text 617-515-8479. We can release the door remotely.
• For full details, see Front Door & Intercom.

Apartment Schlage code not working

• Wake the keypad with a tap, then re-enter your 6-digit code carefully.
• If it still won't accept, call 617-515-8479.
• For full details, see Apartment Entry.

Wi-Fi down

• Turn Wi-Fi off and back on on your device.
• If still slow, forget the network and reconnect using the password.
• If it's down for everyone, contact us — we can restart the eero remotely.
• For full details, see Wi-Fi.

No hot water

• A slight delay before hot water reaches the tap is normal.
• If water won't get hotter, or you hear unusual noises from the utility closet, call 617-515-8479.
• For full details, see On-Demand Hot Water.

Heating or cooling issue

• Call 617-515-8479. Heating or cooling issues are priority calls, especially in winter and high summer.
• For full details, see Heating & Air Conditioning.

Street-level issues

• Potholes, broken streetlights, missed trash pickup — report them directly to the City at seeclickfix.com/cambridge.

Cambridge Police (non-emergency)

• 617-349-3300 for noise complaints, suspicious activity, or anything that doesn't warrant 911.
• For emergencies, call 911.

How to reach us